Paris, May 14, 2013 – With over 320 stores worldwide, French label The Kooples has taken a step forward to increase sales online. The ready-to-wear brand has selected Borderlinx Global eCommerce Solutions to support its online growth beyond European borders.
Specifically, The Kooples wanted to sell directly to the U.S. and other countries from a centralized warehouse near Paris. To do so, the retailer needed a partner who could offer international coverage to its eCommerce platform and accept orders from more than 60 countries.
With Borderlinx integrated solutions, the brand can now calculate and display taxes and duties by country of destination. The amount is collected in the shopping cart of the brand’s website and goods are shipped with DDP (Delivery Duty Paid) service. This eliminates the risk of an unexpected collection of taxes and duties to customers—an inconvenience that could generate shopper dissatisfaction and rejection of goods at the time of delivery.
“The first barrier to global shipping is the uncertainty of the total cost for imported goods in the country of destination,” said Beatrice Goasglas, Director of eCommerce and CRM of The Kooples. “Borderlinx solves this problem as their tax and duty calculator provides the transparency our customers expect.”
Borderlinx’ SaaS solution generates customs documentation directly from the warehouse and communicates the tracking number from international shipping carrier DHL Express.
“Our solutions provide the components of eCommerce and logistics necessary for the internationalization of online sales platforms,” said Jérôme Mercier, CEO of Borderlinx. “We allow French brands to benefit from growth in emerging markets while building on their existing operations.”
Borderlinx allows retailers to become truly global through smarter international shipping solutions. Its cross-border eCommerce platform seamlessly integrates with retailers’ existing checkout flow to offer customers cost transparency and a hassle-free experience, regardless of their geographical location. Borderlinx solutions intelligently predict and calculate duties and taxes, customs compliance and product restrictions. For more information about how Borderlinx works with retailers, visit go.borderlinx.com.
For more informations, please contact Carlene Reyes
[Translated from French to English]